Connect Your Practice with
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Advance the standard of medical care in your practice
Better Medicine
- Provides all diagnostic data at the point of care in the electronic medical record.
- Supports more informed diagnoses by automatically adding test results to patient medical records and providing more efficient access to test results, trending and historical reporting.
- Increases the effectiveness of medical protocols by building compliance guidelines into patient records that automatically prompt staff to perform recommended tests and procedures.
Increased Efficiency
- Eliminates orphan results—Tests and image requests ordered from any workstation in the clinic are automatically added to the patient medical record.
- Eliminates redundant data entry—Patient data automatically downloads to in-house analyzers or electronic reference laboratory request forms.
- Minimizes the search for paper files and test results—Patient records and medical data are available at every workstation in the clinic
- Saves time—Order tests on multiple instruments from a single interface.
- Minimizes errors—Staff won’t forget to run tests because the travel sheet never made it back to the laboratory area.
- Lets you work smarter and faster—Empower your staff with an efficient, streamlined system that gives them more time to spend with patients and clients.
Better Business
- Virtually eliminates lost charges—Automatic fee capture saves the average two-doctor practice $40,000 a year.1, 2
- Grows revenue without increasing staff, or allows you to do the same with less staff.
- Lets you spend less time at the end of the day auditing and matching records.
- Consolidates test reports to provide legal documentation of your treatment recommendations.
Increased Client Loyalty
- Builds client trust and perceived value—Consolidated patient report gives you a clear, client communication tool that documents your care and can increase client compliance by 40% when reviewed face-to-face.3
- Lets you access diagnostic information immediately at any workstation in the practice when clients call in with questions.
Connect all areas of your practice
Connect Your In-House Laboratory
Streamline your in-house laboratory with the IDEXX VetLab® Station and IDEXX SmartLink® technology.
- Order in-house laboratory tests on multiple analyzers from any workstation in the practice.
- Patient data is automatically downloaded to each analyzer for proper test identification.
- All test results are sent directly to the IDEXX VetLab Station and immediately added to the IDEXX Cornerstone™ patient invoice and medical record—eliminating orphan results and missed charges.
- The IDEXX VetLab Station generates an integrated report with all tests showing current and prior results for easy comparison.
Connect Your Digital Imaging System
Two-way communication makes it easier to capture, review, invoice and store x-ray images. IDEXX SmartLink® technology connects IDEXX Cornerstone™ software and IDEXX Digital Imaging systems to make it possible.
IDEXX SmartLink streamlines the process for ordering digital images and provides instant access to imaging information so you can spend more time with patients and less time with manual forms, redundant data entry and lost x-rays.
Integrating your practice management and digital imaging systems, lets you:
- Increase the efficiency with which you request, capture and bill for x-ray images
- Automate digital imaging orders from anywhere in your clinic
- Capture requests and charges in patient records and invoices, reducing missed x-ray charges
- Consolidate electronic medical records by including x-ray images
SmartLink technology works with both the IDEXX-DR™ 1417 and IDEXX I-Vision™ CR digital imaging systems, so you can:
- Order images from any workstation—request is automatically sent to your imaging system.
- Capture images using selected digital imaging system.
- Capture every charge and get complete medical records.
Not only can you instantly view images and evaluate the whole patient picture anytime from any workstation, you can also send images and patient history to a board-certified radiologist if needed.
Connect Your Reference Laboratory
Streamline your IDEXX Reference Laboratories process from start to finish with LabREXX® software computer-generated laboratory test requisitions and IDEXX SmartLink® technology
Create electronic reference laboratory test requisitions with LabREXX software and:
- Save time by automatically entering client and patient data on test forms
- Eliminate misspellings of patient, owner and doctor names
- Enjoy fast, convenient test selection with a searchable menu
- Ensure order accuracy and completeness with automatic error checking
- Submit clean, clear bar-coded forms that helps ensure accurate test orders
After tests are run, the SmartLink® technology automatically downloads test results to your IDEXX Cornerstone™ Practice Management System.
When you connect your practice to IDEXX Reference Laboratories, you:
- Ensure complete medical records by downloading test results directly into patient records
- Capture all test fees automatically for a complete patient invoice
- Know non-invoiced test results are flagged so you can be sure to capture all charges
Seamless connection is possible
IDEXX SmartLink® technology integrates and consolidates each patient’s diagnostic and financial data—every test request and result, every digital image and every charge—and then automatically communicates that data across the practice.
Each SmartLink connection is an automatic, two-way data feed between IDEXX products and services.

A Serial Connection (also called an Interfacing Connection) is a basic, one-way data feed between equipment and software. Many veterinary equipment and software providers offer this type of connection but it is not automatic and it is not bi-directional—it requires the manual initiation of data transfer by a staff member.


