IDEXX Laboratories, Inc. Canada


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Pickup

Canada Coverage

Outside of our local pick-up areas, VITA-TECH provides subsidized overnight courier service through Purolator Courier.

To take advantage of our special Purolator rates:

Waybills should be marked Bill to Receiver;
Samples must be submitted in boxes or "PuroPak" bags (not "Puroletter" envelopes).

Preprinted waybills may be ordered through our Supplies department.

For specimen pick-ups:

Call 1-888-744-7123.
Within central Ontario and Québec (except in the Thunder Bay area), please select ground service.
Outside of central Ontario and Québec, and in the Thunder Bay area, please select air service.

Weekends:

Saturday pick-ups are available in select areas. Waybills must be marked Saturday and shipments labeled with a "Weekender" service sticker. A surcharge is applicable for use of Saturday service. VITA-TECH receives Purolator shipments on Saturday from all areas.

Courier fees will appear on monthly invoices.

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